Artikel Jurnal Psikologi Anak Gifted

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Zeithaml, 1988; 1991). Leading service firms strive to maintain a superior service in an effort to gain customer loyalty (Zeithaml & Bitner, 1996; Kandampully, 1998). The superior service inevitably leads to customer satisfaction. It is not hard to imagine while the perceived service is in accordance with the expected service, a pleasure of feeling arises (Parasuraman, Zeithaml, and Berry, 1994). There is considerable evidence that service quality is an antecedent to customer satisfaction (Woodside, .

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PDF pages: 20, PDF size: 0.39 MB
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Other designs are reserved for the Sultan and his family or their attendants. A person's rank could be determined by the pattern of the batik he or she wore. Contemporary batik, while owing much to the past, is markedly different from the more traditional and formal styles. The wide diversity of patterns reflects a variety of influences, ranging from Arabic calligraphy, European bouquets and Chinese phoenixes to Japanese cherry blossoms and Indian or Persian peacocks. In Indonesia, batik popularity has .

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PDF pages: 26, PDF size: 1.61 MB
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ByKRISHNAMOORTHY KUALA LUMPUR: The Internal Security Ministry is studying the recently published book on May 13 to see if it violated the Printing Press and Publications Act 1984. Its Deputy Minister Datuk Fu Ah Kiow confirmed that the book was not banned and that his officers were reading it to check whether it was prejudicial to public order, morality or security. “We are not taking any action now because we have to study the contents of the book and see if it is likely to alarm .

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PDF pages: 29, PDF size: 0.23 MB
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