Jurnal Analisis Kualitas Layanan Terhadap Citra Perusahaan

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analisis pengaruh ukuran perusahaan terhadap manajemen laba
For their part, policy makers have sought to introduce various corporate governance reforms designed to aid in the constraint of earnings manipulation. In addition, scholars have not been apathetic. Healy and Wahlen (1999), for example, in a review of the earnings quality literature, called for greater research of factors that limit earnings manipulation. Some researchers (e.g., Morck, Shleifer, and Vishny 1988; Fan and Wong 2002; Wang 2006; Dechow, Sloan, and Sweeney 1996) suggest that the nature of a .

Language: english
PDF pages: 18, PDF size: 0.53 MB
analisis pengaruh kualitas pelayanan perbankan terhadap kepuasan
. penelitian sebagai mengukur pengaruh tingkat kepuasan terhadap rekomendasi nasabah terhadap bank dan tentunya untuk mengetahui pangaruh kualitas pelayanan terhadap kepuasan pada nasabah. Bolton and. and Expectations”: “Terdapat 10 kriteria yang dapat digunakan untuk menilai kualitas pelayanan : Tangible, Responsiveness, Competence, Courtesy, Credibility, Security, Access, Communication, and.

Language: english
PDF pages: 13, PDF size: 0.83 MB
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